1. Your product lines ?
We make all kinds of interior furniture from simple to complicated in solid wood, high quality and specializing in antique reproduction furniture products, marquetry products .
2. What kind of wood do you often use in your product line?
We often use Acacia solid wood, a very popular kind of wood in local Viet Nam, So the source of this wood is large. Also, we use white oak, mahogany, rubber wood or pine wood, as per customers' requests.
3. What kind and quality of glue, and coating have you applied in making products?
To ensure the durability and the appearance of the products, no poison for people and environment, like glue we use from TECHBOND , finishing materials (stain, wood filler, sealer, top coat from INCHEM. Also, we are willing to apply the other firms of glue or finishing materials that you request for your special products.
4. What's marquetry ?
Marquetry is a technique to use natural wood veneer (veneer is another shape of wood to be cut into thinner layers 0.6mm) cutting into small pieces then joining into a lively pictures, decorating on furniture products. The varieties of natural colors and wood grains available make the whole process very intriguing. All are made by hand by experienced craftman will make your house more appealing, warmly.
5. Do your products meet international standards?
Yes, we have often exported furniture worldwide over decade so we know well how to get international standards .
6. Your lead time for an order?
For the 1st order, we need from 35-60days to prepare and finish, regular orders will be negotiated
7. How can we get your cost of items we want to order and other relating information?
Please email to us item images, information and request you need from the item then we will quote and supply you all information you need very soon via email or fax.
8. Can you make a sample ? Time to finish? Do you charge on sample ?
Sure, we can. Sample will be charged over 35% compared with production cost and take about 2 weeks to finish. Of course, sample is free in case sample is made for approval before start to do mass production when you place an order already.
9. Can I get your catalogue?
Please notify me what styles of furniture you are interesting in then we will select and send you the correct item photos for your reference
10. Can you match your products with our color?
Yes, you give us a color sample, real or image, we will make a counter sample for your checking and approval .
11. Can you make items of our own design?
Yes, we can do custome made items as per your request. Just send us your photos/sketch/or at least your ideas with details of size, color, you need then we will copy exactly that for you.
12. Your mean of payment ?
Normally, we prefer to do payment by wire transfer , however, we can negotiate and agree the suitable way for both.
13. How are our products packaged?
Products are packaged in PE layers, air bubble sheets with corner pad , foam sheets around to protect the items inside tight and stable and corrugated cardboard boxes outside. For items with glass or marble, we use wooden crate to protect outside.
14. Do you guarantee your products?
Sure, the products are made as per the counter samples to be inspected and approved as well as following the specifications requirement and agreement by both parties..